SnowBall Terms & Conditions

Welcome to SnowBall. These Terms & Conditions govern your access to and use of the SnowBall website, applications, browser extension, APIs, and related services. By accessing or using SnowBall, you agree to these Terms.

SnowBall is a platform that helps users organize conversations, sync selected information, build structured knowledge, and power AI-assisted workflows through searchable memory and context tools.

You may use SnowBall only if you are legally able to enter into a binding agreement under applicable law. You are responsible for ensuring your use of the service is permitted in your jurisdiction and within your organization's policies.

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep your credentials secure. You are responsible for all activity that occurs under your account.

• use SnowBall for unlawful, fraudulent, or abusive purposes
• interfere with or disrupt the service or its infrastructure
• attempt to gain unauthorized access to systems, accounts, or data
• upload, sync, or process content that you do not have the right to use
• reverse engineer, copy, scrape, or misuse the platform beyond permitted use
• use the service to infringe intellectual property, privacy, confidentiality, or contractual rights

You are responsible for the content, data, prompts, files, and materials you submit, sync, connect, or process through SnowBall. You represent that you have the rights and permissions necessary to use such content and to authorize its processing through the service.

SnowBall may integrate with third-party platforms, browsers, AI providers, and external services. Your use of third-party services is subject to their own terms and policies. SnowBall is not responsible for third-party systems, outages, changes, or data practices.

SnowBall and its associated software, design, branding, and service materials are owned by SnowBall or its licensors and are protected by applicable intellectual property laws. Except as expressly permitted, you may not reproduce, modify, distribute, sell, or create derivative works from the service.

Your use of SnowBall is also governed by the SnowBall Privacy Policy. By using the service, you acknowledge that SnowBall may process account data, synced content, usage data, and technical metadata as described in the Privacy Policy.

SnowBall may generate summaries, extracted insights, classifications, suggestions, or other AI-assisted outputs. These outputs may be incomplete, inaccurate, or unsuitable for a particular purpose. You are responsible for reviewing and validating outputs before relying on them.

SnowBall may modify, suspend, or discontinue any part of the service at any time, with or without notice. We do not guarantee uninterrupted availability, error-free operation, or compatibility with all environments and integrations.

SnowBall takes reasonable steps to protect the service, but no system is completely secure. You are responsible for maintaining your own security practices, protecting account access, and notifying SnowBall of any suspected unauthorized use.

We may suspend or terminate access to SnowBall if we reasonably believe you have violated these Terms, created risk for the service or other users, or where required for legal, security, or operational reasons. You may stop using the service at any time.

SnowBall is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We disclaim warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, non-infringement, and availability.

To the fullest extent permitted by law, SnowBall and its affiliates, founders, employees, contractors, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity arising out of or related to your use of the service.

You agree to defend, indemnify, and hold harmless SnowBall and its affiliates, team members, and service providers from claims, liabilities, damages, losses, and expenses arising out of your use of the service, your content, or your violation of these Terms or applicable law.

These Terms will be governed by the applicable laws and dispute resolution rules designated by SnowBall in its operating jurisdiction, unless otherwise required by applicable law. If a provision is found unenforceable, the remaining provisions remain in effect.

SnowBall may update these Terms from time to time. Updated versions become effective when posted. Continued use of the service after an update means you accept the revised Terms.

For legal, privacy, or service-related questions, users may contact SnowBall through the official contact channel listed on the platform.